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Milwaukee Valve
New Berlin, WI, United States
30+ days ago
Milwaukee Valve
New Berlin, Wisconsin, United States
30+ days ago


Milwaukee Valve Company is looking for a Marine Technical Services Technician to join our team in New Berlin, Wisconsin. This is an entry level salaried exempt position.

*This position is eligible for a $250 sign-on bonus after successful completion of the orientation period.*


Established in 1901, Milwaukee Valve manufactures valves for a variety of industries including Industrial, Commercial, Fire Protection, Marine and the dry bulk hauling industries. Our products have been installed on every U.S. Navy ship built for the last 50 years.

Our heritage, our people, and our passion is to be the best, and Milwaukee Valve is proud of its engineering excellence and its employees who take pride and dedication in their work. In return, Milwaukee Valve offers an excellent benefit package, competitive wages, and promotional opportunities including Health, Dental, Life and Disability Insurance options, Flex Spending, 401K with employer match, tuition assistance, paid time off, and shift premiums. For more information please visit:

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Essential Duties and Responsibilities to which competency will be measured

  1. Process Documentation
    1. Marine Technical Service Technician will review RFQ contract / Order contract / purchase order to establish all contractual and technical requirements of the order including, but not limited to, review of customer part numbers, applicable specifications, drawing revision levels, Milwaukee Valve’s ability to supply requested item, and/or any changes from the last procurement.
    2. Marine Technical Service Technician will submit appropriate procedures, issue requests for modifications / amendment, if required, and advise appropriate Milwaukee Valve personnel / departments of any special requirements of the order.
  2. Manage Contract Workflow
    1. Marine Technical Service Technician will develop documentation to record review, maintain spreadsheets and file paperwork relative to all Marine RFQ’s and Order’s.
    2. Marine Technical Service Technician attends periodic meetings, providing guidance and documentation on customer obligations.
  3. Provide Technical Support
    1. Marine Technical Service Technician duties involve providing direct or indirect support to internal users on how to retrieve documents or pertinent information as needed for Marine RFQ’s and Order’s.
  4. Other duties may be assigned.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Additional Requirements to perform the job successfully, an individual should demonstrate the following competencies:

  • Customer Service: Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance; Meets commitments.
  • Analytical: Collect and research data; Use intuition and experience to complement data.
  • Problem Solving: Identify and resolve problems in a timely manner; Gather and analyze information skillfully. Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills: Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Ethics: Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Judgement: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Planning/Organizing: Prioritize and plan work activities; Use time efficiently; Plan for additional resources if required.
  • Quality: Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.
  • Safety and Security: Observe safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Uses equipment and materials properly.
  • Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Adaptability: Adapt to changes in the work environment; Manage competing demands; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Dependability: Follow instructions, responds to management direction; Take responsibility for own actions; Keep commitments; Commit to long hours of work when necessary to reach goals; complete tasks on time or notify appropriate person with an alternate plan.
  • Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Innovation: Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience: Associates degree (AS.) from two-year College or University in engineering, mechanical preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to apply concepts of basic algebra.
  • Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Computer Skills: Proficient in Microsoft Office products (Word, Excel and Outlook).
  • Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with Disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Milwaukee Valve is committed to ensuring equal employment opportunity and does not discriminate in any employment decision because of race, religion, color, national origin, sex, gender identity or expression, age, disability, perceived disability, sexual orientation, protected veteran status or genetic information or on the basis of any other status protected by applicable federal or local laws.


Associates degree (AS.) from two-year College or University in engineering, mechanical preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.

Job Information

  • Job ID: 58873909
  • Location:
    New Berlin, Wisconsin, United States
    Prairie Du Sac, Wisconsin, United States
  • Company Name: Milwaukee Valve
  • Position Title: Marine Technical Services Technician (Entry Level, Administrative)
  • Job Function: Marketing,
    Sales & Service
  • Entry Level: Yes
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: H.S. Diploma/Equivalent
  • Min Experience: 1-2 Years
  • Required Travel: 0-10%
  • Salary: $55,000.00 (Yearly Salary)
New Berlin , WI , US

Please refer to the company's website or job descriptions to learn more about them.

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